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"Everyone I've had any dealings with at Air Craftsman have been very cordial and anxious to help me. We began using Air Craftsman for routine maintenance, being very satisfied, we used them for the system replacement. Air Craftsman went the extra mile to get us up and running ASAP." J. Adkison 7/09 "Very pleased with all areas of installation and the technician they had serviced our old heat pump was very nice!" M. Stewart 4/09 "Air Craftsman President George Willis and his crew, especially Dwight and David, have helped us for years, correcting the mistakes of our original builder and the systems that were installed years ago. George has been excellent in giving us analysis of those old systems and how we could solve the many problems. When one of those faulty units broke down, George installed a new furnace with correct installation and design for our needs. We are very thankful for him and his company."Zenda P. 01/09 "Our contractor has worked with American Standard and their people with excellent results." Jack L. 01/09 "Good value for the money, temperature is very consistant, units are very energy efficient." J Drennan 12/08 "I was perfectly satisfied with the system arrangements." Elizabeth L. 04/08 " We are so grateful for your service call on Saturday, our AC wasn't working and he was able to get it in working condition, much better than the contractor who came out on Friday. Let it be a lesson to me! Really above and beyond work on the part of Air Craftsman!" Camille C. 06/08 "This was my first experience with air conditioning in my home and I am thoroughly enjoying it. Air Craftsman did a great job!Clemie G. 07/08 "This
was my first experience using American Standard and Air Craftsman Heating & Cooling, Inc. Overall I have had a great
experience with this company and their staff. Their knowledge and expertise has helped me tremendously with this major
home improvement project. I greatly appreciate all of their hard work. Thank you." "George Willis, Air Craftsman contractor, is the best HVAC installer I've dealt with in 30 years of
owning 5 different homes."
We know it takes more than a renewed focus on customer satisfaction to meet this industries
demands. That is why we are an American Standard Customer Care Dealer. We strive to provide excellent customer
service which sets us apart from our competition. We know purchasing a home comfort system can be a very daunting task. But
it doesn't have to be - not if you put your trust in the hands of an independent American Standard Customer Care Dealer.
These dealers are among the finest heating and air conditioning professionals in the industry because they meet the rigid
requirements established in our Customer Care program - standards not everyone in the business can live up to. Take
a few moments to read some of the following comments customers have sent back to American Standard through the satisfaction
survey regarding their experience with us. |
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